• 社会主义是一个真正的民主国家,这里的人民当家做主, 2019-05-26
  • 尊重和保障宗教信仰自由的中国实践 2019-05-26
  • 社会主义是过渡阶段,最终实现共产主义才是其目的。社会主义是在消灭私有制,建立公有制直至无私,实现共产主义。 2019-05-25
  • 让合作共赢的雁阵飞得更高更远 2019-05-24
  • 共产主义劳动不再是谋生手段就是劳动不再是看着就想笑鼓吹私有制下的责权利所谓平滑对接下的为生存而做资本的雇佣劳动奴隶劳动,而是在共产主义公有制里劳动由于一辈子做 2019-05-24
  • 征稿:“改革印记”邀您讲述中国发展故事 2019-05-23
  • 王洪的专栏作者中国国家地理网 2019-05-23
  • 高通二十一世纪课堂项目获第十二届人民企业社会责任奖年度案例奖 2019-05-22
  • 健康管理进入精准时代 中检健康与正大制药启动健康管理2050公益工程 2019-05-22
  • 水费欠账竟“穿越”16年?用户质疑:为何没见催缴过? 2019-05-21
  • [福]什么是“幸福”?这两个字所表示的直接含义就是:“幸”是指机会,“福”就是指拜求神赐田地生长粮棉等生物而足食丰衣。 2019-05-21
  • 裁判问题无关国际话语权——专访国际奥委会副主席于再清 2019-05-20
  • 7月1日起铁路将实施新列车运行图 北京再增12.5对复兴号 2019-05-19
  • 端午小长假高速公路整体运行平稳 雨天事故多发 2019-05-19
  • 学习宣传贯彻习近平新时代中国特色社会主义思想系列研讨会br第三场研讨会发言摘编 2019-05-18
  • Sharing economy registers most consumer complaints

    Source:Global Times Published: 2019/3/15 20:43:39

    Customers gather outside the headquarters of the bike-sharing start-up Ofo for inquiries in Beijing on December 21. Photo: VCG



    More than 11 million netizens posted almost 35 million consumer-related complaints on Sina Weibo last year, according a report by Sina Weibo and Black Cat, a consumer service platform under Sina, which was published Thursday the day before the World Consumer Rights Day.

    According to the report, 11.04 million Sina Weibo users posted 34.38 million posts to defend their rights as consumers on the platform during the past year. 

    Online shopping giants Taobao and JD.com, bike-sharing service providers ofo and xqchuxing, along with car sharing service TOGO topped the list of complaints posted by consumers, said the report. 

    Consumers complained most about bike-sharing and car hailing services, especially after November 2018 when some bike-sharing companies struggled to refund their customers' deposits. 

    "Not only bike-sharing, but the sharing economy in general received more complaints than other sectors in 2018, because of the deposit refund problem," Qiu Baochang, a legal consultant at the China Consumers' Association told the Global Times.

    The online finance sector also received mounting complaints in the past year, Pan Junjun, chief editor of 21CN, an online consumer complaint platform, was quoted by news portal mnw.cn as saying on Friday.

    Between January to July 2018, 642 companies in the peer-to-peer (P2P) lending sector suspended operations, 210 more than during the same period in 2017, industry website wdzj.com reported on August 20. And by the end of July 2018, the number of P2P firms that were in trouble reached 2,305. 

    The gender breakdown of complainants is also intriguing, as 70 percent were men, who mainly complained about digital game products. Women complained most about clothes and other accessories, according to a report published by the Chinese Internet company Qihoo 360 Technology Co.

    Global Times


    Newspaper headline: Bike-sharing gets most consumer complaints


    Posted in: SOCIETY

  • 社会主义是一个真正的民主国家,这里的人民当家做主, 2019-05-26
  • 尊重和保障宗教信仰自由的中国实践 2019-05-26
  • 社会主义是过渡阶段,最终实现共产主义才是其目的。社会主义是在消灭私有制,建立公有制直至无私,实现共产主义。 2019-05-25
  • 让合作共赢的雁阵飞得更高更远 2019-05-24
  • 共产主义劳动不再是谋生手段就是劳动不再是看着就想笑鼓吹私有制下的责权利所谓平滑对接下的为生存而做资本的雇佣劳动奴隶劳动,而是在共产主义公有制里劳动由于一辈子做 2019-05-24
  • 征稿:“改革印记”邀您讲述中国发展故事 2019-05-23
  • 王洪的专栏作者中国国家地理网 2019-05-23
  • 高通二十一世纪课堂项目获第十二届人民企业社会责任奖年度案例奖 2019-05-22
  • 健康管理进入精准时代 中检健康与正大制药启动健康管理2050公益工程 2019-05-22
  • 水费欠账竟“穿越”16年?用户质疑:为何没见催缴过? 2019-05-21
  • [福]什么是“幸福”?这两个字所表示的直接含义就是:“幸”是指机会,“福”就是指拜求神赐田地生长粮棉等生物而足食丰衣。 2019-05-21
  • 裁判问题无关国际话语权——专访国际奥委会副主席于再清 2019-05-20
  • 7月1日起铁路将实施新列车运行图 北京再增12.5对复兴号 2019-05-19
  • 端午小长假高速公路整体运行平稳 雨天事故多发 2019-05-19
  • 学习宣传贯彻习近平新时代中国特色社会主义思想系列研讨会br第三场研讨会发言摘编 2019-05-18